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Please Help - Virus Has Screwed Up My Computer!

C:\Documents and Settings\HP_Owner\reader_s.exe (Trojan.Agent) -> Unloaded process successfully. I can't get Help and Support to come up either. Answer Questions Looking for a no contract security system to use when out of town. Sorry for the inconvenience. " Then the following message popped up: " This system is shutting down in 59 seconds. his comment is here

Previously, that meant once every 3 nights. Kutabi6 years agoSo I recently fell victim to one of those fake Anti-virus programs that actually contain a few nasty virus' that really mess up a computer. Latest: senseamp, Feb 22, 2017 at 2:31 AM Politics and News I think I gave myself tinnitis for nothing Latest: Craig234, Feb 22, 2017 at 2:29 AM Off Topic http://dietplanusa.com/testo-muscle-fuel/ Latest: Someone mentioned to download & run AVG virus checker - would this help at this point, & if so, can it be run while I still have PC-cillin on my computer?

If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members. In order to format you will require a Windows XP disk, once you have this follow these steps: 1. Please help! He most likely doesn't want to get into hardcore geeky / nerdy commands, postings, and partial installs.

Thanks so much for your help! You can only upload photos smaller than 5 MB. The next screen lets you choose which file system to format the drive with. I followed your instructions, with the following exceptions: - You said to delete the following: The C:\WINDOWS\avserve.exe file The C:\WINDOWS\System32\Msrv32.exe file I couldn't find these exact ones, but I found &

Windows XP OS. The other folder go to start menu and type in the start search box temp and clean out that stuff too in that folder it holds small txt files. 3. It also won't let me defrag the D: drive. Do a dis defragment with u can use the windows one they give u .

I have no idea why either In picture 4 it shows that i cannot uninstall programs and it says im in Safe mode, and i am not in safe mode and All rights reserved. I ditched Norton because it would drive me mad with notifications coming up to the license renewal. That will save memory. 9.

Stay logged in Search titles only Posted by Member: Separate names with a comma. https://www.bleepingcomputer.com/forums/t/238580/virus-messing-up-my-internet-connection/ On the next screen press the 'L' key to finalize deleting the partition. 6. Thanks, Alison Logfile of HijackThis v1.97.7 Scan saved at 12:33:21 AM, on 5/3/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe In the menu of programs that opens find and select notepad and click OK.

Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended. http://nuvisiongraphx.com/please-help/please-help-me-remove-abi-network-virus-from-my-computer.html And if Norton doesnt work then bring it to your local computer store and have them take a look at it. C:\WINDOWS\system32\drivers\smss.exe (Heuristics.Reserved.Word.Exploit) -> Unloaded process successfully. Please try again now or at a later time.

Please refer to our CNET Forums policies for details. What do I do? Or u can download CCleaner for that too either one is find. 2. weblink Does anybody have any suggestions for me?

Why do hackers send viruses to mess up computers? so spyware terminator is my primary antivirus, but it wont connect to get the updates so it is a couple of months out of date. Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{d76ab2a1-00f3-42bd-f434-00bbc39c8953} (Trojan.Zlob.H) -> Quarantined and deleted successfully.

I found the HOSTS file, but there was absolutely nothing in there (the file was only 1k), so I did nothing there. - I hopefully cleaned it properly, & created a

There is so much good information here, I plan to come back & read more of the helpful info in the other posts. show more Ok i am first going to explain what is wrong with my computer then i will tell the story. When it is finished it will list a few options, mainly “Press ENTER to set up Windows XP.” Press Enter or Return. 5. I hope one of these solutions will solve the problem.~ Barry Flag Permalink This was helpful (0) Collapse - Use a backup program...

In MS DOS, the keyboard lettering is fine. My BIOS isnt the original manufacturer one anymore since I did a small mod to get my Vista upgrade to work properly. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . check over here I can get into the BIOS so if necessary I could boot from CD.Wouldn't you know it?

That way, if something happens that Drive C: crashes, you don't lose your data. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully. Use malwarebytes superantispyware and a antivirus program eset nod32 avast or Norton Norton slows ur computer a bit but has stronger protection for that. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Heuristics.Reserved.Word.Exploit) -> Data: c:\windows\system32\drivers\smss.exe -> Delete on reboot.

c:\documents and settings\all users\application data\91456866\91456866.exe (Rogue.Multiple.H) -> Quarantined and deleted successfully. Then try to run all your virus scans. Then try installing your Kapersky. Virus severely messed up my PC.

What do I do? 0 user(s) are reading this topic 0 members, 0 guests, 0 anonymous users Reply to quoted postsClear BleepingComputer.com → Security → Am I infected? Picture 2 it shows that when i open services that screen is blue. Change the Files of type to Text file (.txt) before clicking on the Save button.Please post this log in your next reply.If you need a tutorial, see here Back to top Then find whatever it is (if you know what is causing it like my son did) and delete it.

No programs on the start bar Will not let me install things (well what ive tried virus scanners and such) There are probably some more thing but i have not figured HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\91456866 (Rogue.Multiple.H) -> Quarantined and deleted successfully. Publish Related resources If my acer computer messed up while i tried to restore settings whats wrong how Forum SolvedHELP !! AnandTech Forums: Technology, Hardware, Software, and Deals Home Forums > Software > Security > ERROR The requested URL could not be retrieved The following error was encountered while trying to

the other thing is that i dont have a windows xp disk to install windows back on with. Did you do the online scan and did it find anything? I think I'm just going to go with restarting everything; feels like the most certain and least complicated way to try and fix this. @BaskervilleManor said: " @lane:It's better just to Yes, my password is: Forgot your password?

My warranty expired last month. You will be prompted to install an application from Kaspersky. Click on Save Report As....Save this report to a convenient place.